Reservations

How to Make a Reservation

• Can I make a reservation by phone?
• Can I join a waitlist if reservations are full?
• Can I make a group reservation?
• Can I reserve on behalf of a friend or family member?
• I want to know how to make a reservation.

Cancellations

• How can I cancel my reservation?
• Who should I contact for same-day cancellations?
• Please tell me the cancellation policy.
• How do I pay the cancellation fee?

Usage Restrictions

• Is there an age restriction for use?

Reservation System

• Can I change the name on the reservation?
• Where can I log into My Page?
• How many days in advance can I make a reservation?
• I don't know my My Page login ID and password.
• An error appears during the reservation process.
• I interrupted my reservation and the status changed from △ to ✖️. It's now unavailable.
• I didn't receive a confirmation email. Is my reservation confirmed?
• What should I do if I want to change the reservation time?
• What should I do if I want to extend the rental time before the return time?
• If all three of us want to drive, where can I register additional drivers?
• Can I book multiple vehicles (two or more) at once?

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